{"id":2188,"date":"2020-06-03T22:26:28","date_gmt":"2020-06-03T22:26:28","guid":{"rendered":"https:\/\/staging.combativo.pt\/dispute-resolution\/"},"modified":"2026-06-01T14:02:28","modified_gmt":"2026-06-01T14:02:28","slug":"dispute-resolution","status":"publish","type":"page","link":"https:\/\/staging.combativo.pt\/en\/dispute-resolution\/","title":{"rendered":"Dispute Resolution"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2188\" class=\"elementor elementor-2188 elementor-65\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b5d9d10 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b5d9d10\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0b6244c elementor-invisible\" data-id=\"0b6244c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ba7a9af elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ba7a9af\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Alternative Dispute Resolution for Consumers<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98c51fd elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"98c51fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the event of a consumer dispute, the consumer may resort to the European Online Dispute Resolution Platform, available at http:\/\/ec.europa.eu\/consumers\/odr or to one of the following Alternative Dispute Resolution Entities for Consumer Disputes:<\/p><p>1. CNIACC \u2013 National Center for Information and Arbitration of Consumer Disputes<br\/>Address: Faculty of Law of the Nova University of Lisbon, Campus de Campolide, 1099-032 Lisbon Tel.: 213847484 <br>Email: cniacc@unl.pt<br\/>Web: www.arbitragemdeconsumo.org<\/p><p>2. CIMAAL \u2013 Algarve Consumer Information, Mediation and Arbitration Centre<br\/>Address: Edif\u00edcio Ninho de Empresas, Estrada da Penha, 8005-131 Faro<br\/>Tel.: +351 289 823 135<br\/>E-mail: cimaal@mail.telepac.pt<br\/>Website: www.consumidoronline.pt<\/p><p>3. Consumer Conflict Arbitration Center of the District of Coimbra<br\/>Address: Av. Fern\u00e3o Magalh\u00e3es, n.\u00ba 240, 1\u00ba \u2013 3000-172 COIMBRA<br\/>Tel.: 239 821 690\/289<br\/>E-mail: geral@centrodearbitragemdecoimbra.com<br\/>Web: www.centrodearbitragemdecoimbra.com<\/p><p>4. Lisbon Consumer Conflict Arbitration Centre<br\/>Address: Rua dos Douradores, 116, 2\u00ba \u2013 1100-207 Lisbon<br\/>Tel.: +351 218 807 000 \/ +351 218 807 030<br\/>E-mail: juridico@centroarbitragemlisboa.pt; diretor@centroarbitragemlisboa.pt<br\/>Web: www.centroarbitragemlisboa.pt<\/p><p>5. Porto Consumer Information and Arbitration Center<br\/>Address: Rua Dami\u00e3o de G\u00f3is, 31 \u2013 Loja 6 \u2013 4050-225 Porto<br\/>Tel.: 225 508 349 \/ 225 029 791<br\/>E-mail: cicap@mail.telepac.pt<br\/>Web: www.cicap.pt<\/p><p>6. Consumer Conflict Arbitration Center of Vale do Ave\/Arbitration Court<br\/>Address: Rua Capit\u00e3o Alfredo Guimar\u00e3es, n\u00ba 1, 4800-019, Guimar\u00e3es.<br\/>Tel.: +351 253 422 410<br\/>E-mail: triave@gmail.com<br\/>Website: www.triave.pt<\/p><p>7. Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)<\/p><p>Braga<br\/>Address: Rua D. Afonso Henriques, n\u00ba 1 (Edif\u00edcio Junta de Freguesia da S\u00e9), 4700-030, Braga.<br\/>Tel.: +351 253 617 604<br\/>E-mail: geral@ciab.pt<br\/>Web: www.ciab.pt<\/p><p>Viana do Castelo<br\/>Address: Av. Rocha Paris, n\u00ba 103 (Edif\u00edcio Vila Rosa), 4900-394, Viana do Castelo.<br\/>Tel.: +351 258 809 335<br\/>E-mail: ciab.viana@cm-viana-castelo.pt<br\/>Web: www.ciab.pt<\/p><p>8. Consumer Conflict Arbitration Center of the Autonomous Region of Madeira<br\/>Address: Rua Direita, 27 \u2013 1st Floor, 9050-405 Funchal<br\/>Tel.: +351 291 750 330<br\/>E-mail: centroarbitragem.sras@gov-madeira.pt<\/p><p> <\/p><p>For more information, please visit the Consumer Portal at www.consumidor.pt<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Alternative Dispute Resolution for Consumers In the event of a consumer dispute, the consumer may resort to the European Online Dispute Resolution Platform, available at http:\/\/ec.europa.eu\/consumers\/odr or to one of the following Alternative Dispute Resolution Entities for Consumer Disputes: 1. CNIACC \u2013 National Center for Information and Arbitration of Consumer DisputesAddress: Faculty of Law of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2188","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dispute Resolution | Combativo<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dispute Resolution | Combativo\" \/>\n<meta property=\"og:description\" content=\"Alternative Dispute Resolution for Consumers In the event of a consumer dispute, the consumer may resort to the European Online Dispute Resolution Platform, available at http:\/\/ec.europa.eu\/consumers\/odr or to one of the following Alternative Dispute Resolution Entities for Consumer Disputes: 1. 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